Report views

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Each Rander Reports report consists of two parts – tabular and text ones. The parts contain practically the same information, but tabular view is usually more detailed whereas graphical view is more illustrative.

 

Switching from one view to another is done via a corresponding button on the toolbar:

 

For tabular view press «Tables»

ToolbarTableClick

For graphical view press «Graphs»

ToolbarChartClick

Reports view can also be changed by double-clicking alternative view preview window.

PreviewClick

 

All reports are divided into groups which are visually depicted as tree in report selection window. Though at present there is but one group of reports in Rander Reports, its number and variety will increase.

 

Current version of Rander Reports has the following groups and types of reports:

 

«Workload allocation by lines» group of reports

 

External lines (workload in %)
External lines (number of calls per hour)
External lines (total number of calls)
External lines (calls duration)
Extensions (workload in %)
Extensions (number of calls per hour)
Extensions (total number of calls)
Extensions (calls duration)
Average speed to answer an external call